Privacy Policy

This Privacy Policy explains how MakeDreamHomes (“we”, “us”) collects, uses and protects your personal information when you use our website, mobile applications and related services (the “Platform”).

By using the Platform, you consent to the practices described in this Policy.

1. Information We Collect

We collect the mobile number you use to sign in, and any details you choose to add to your profile such as your name, business name, location and the services you offer.

We also collect information about how you use the Platform, including requirements you post and pages you view, and basic technical data such as your device and IP address.

2. Your Mobile Number & OTP

Sign-in is passwordless: we send a one-time password (OTP) to your mobile number to verify it. Your number is used to authenticate you, to enable other users to contact you where relevant, and to send service-related messages.

3. How We Use Your Information

We use your information to operate and improve the Platform, to connect homeowners with professionals, to respond to your requests, to keep the Platform secure, and to comply with legal obligations.

4. Sharing Your Information

When you post a requirement, relevant details may be shared with professionals so they can respond. We may also share information with service providers who help us run the Platform, and where required by law. We do not sell your personal information.

5. Cookies & Similar Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used. You can control cookies through your browser settings.

6. Data Retention

We keep your information for as long as your account is active or as needed to provide the Platform, and thereafter only as required to meet legal, accounting or reporting obligations.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us using the details below.

8. Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children

The Platform is not intended for anyone under 18, and we do not knowingly collect information from children.

10. Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected by updating the “last updated” date above.

11. Contact Us

For questions about this Policy or your personal information, contact us at support@makedreamhomes.com.